Introduction
RVA Apartments ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website and use our services.
Information We Collect
We collect several types of information to provide and improve our services:
- Personal Information: Name, email address, phone number, and other contact details you provide when filling out forms or contacting us.
- Questionnaire Responses: Information about your apartment preferences, budget, number of occupants, location preferences, and lifestyle interests.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
- Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze website traffic.
How We Use Your Information
We use your information for the following purposes:
- To match you with suitable apartment listings based on your preferences
- To respond to your inquiries and provide customer support
- To send you relevant property updates and communications (with your consent)
- To improve our website functionality and user experience
- To analyze trends and understand how our services are used
- To comply with legal obligations and protect our rights
Information Sharing
We do not sell your personal information. We may share your information with:
- Property Owners and Managers: When you express interest in specific properties, we may share relevant information to facilitate your apartment search.
- Service Providers: Third-party vendors who help us operate our website and provide services (e.g., hosting, analytics, email services).
- Legal Requirements: When required by law or to protect our rights and safety.
Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict certain processing of your data
- Withdraw consent for marketing communications at any time
Cookies
We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact us:
Email: hello@rva-apartments.com
Address: Richmond, VA 23220