Accessibility Statement

Our Commitment

RVA Apartments is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Accessibility Features

Our website includes the following accessibility features:

• Keyboard Navigation: Our site can be navigated using only a keyboard for users who cannot use a mouse.
• Screen Reader Compatibility: We use semantic HTML and ARIA labels to ensure compatibility with screen readers.
• Text Alternatives: Images and non-text content include alternative text descriptions.
• Color Contrast: We maintain sufficient color contrast ratios to ensure text is readable for users with visual impairments.
• Resizable Text: Text can be resized without loss of functionality or content.
• Clear Navigation: Consistent and predictable navigation structure throughout the site.
• Form Labels: All form fields include clear, descriptive labels.
• Focus Indicators: Visible focus indicators for keyboard navigation.

Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (JAWS, NVDA, VoiceOver)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation
• Alternative input devices

Known Limitations

Despite our best efforts, some content on our website may not yet be fully accessible. We are actively working to identify and address these issues. Known limitations include certain third-party embedded content and legacy features that are being updated to meet current accessibility standards.

Third-Party Content

Some content on our website may be provided by third-party services. While we strive to ensure all content is accessible, we cannot always control the accessibility of third-party content. We encourage third-party providers to ensure their content meets accessibility standards.

Ongoing Improvements

We are committed to continuous improvement of our website's accessibility. Our efforts include:

• Regular accessibility audits and testing
• Training staff on accessibility best practices
• Including accessibility in our design and development process
• Seeking feedback from users with disabilities
• Updating content and features to meet evolving standards

Feedback and Contact

We welcome your feedback on the accessibility of RVA Apartments. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Email: hello@rva-apartments.com
Subject Line: Accessibility Feedback
Address: Richmond, VA 23220

We aim to respond to accessibility feedback within 5 business days and will work with you to provide the information or service you need through an alternative communication method.

Alternative Formats

If you need information from our website in an alternative format, please contact us using the information above. We will work with you to provide the content in a format that meets your needs, such as large print, audio, or accessible electronic formats.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may file a formal complaint. We will review all formal complaints and work to address legitimate accessibility issues in a timely manner.